Help us help you!

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villagedefrance
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Help us help you!

Postby villagedefrance » Mon May 02, 2016 10:07 am

If you are asking for Support, please provide us with the following information:

ESSENTIAL:
- Overclocked Edition Version Number.

OPTIONAL:
- Clean install or Upgrade.
- Server type (Apache, ...)
- Database type (MySQLi, PDO, ...)
- Database collation (utf8_general_ci, ...)

SCREENSHOTS:
Sometime a screenshot is the easiest way to describe a problem, so feel free to post a screenshot but please try to be reasonable with the image size!

In summary, the more accurate the information supplied is, the easiest it will be for us to investigate and the sooner you will get replies to your question.
Overclocked Edition lead developer.

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